Summary:

The waitstaff position is a part or full-time position in which the individual provides quality food and beverage service to offer guests of Homestead Kitchen & Tap a relaxed and enjoyable dining experience. 

Qualifications:

  • Two or more years of waitstaff experience preferred
  • Exude a friendly, guest focused attitude with active listening skills and a strong attention to details
  • Ability to remain poised under demanding, fast paced conditions exuding a steady and calm demeanor
  • Ability to multi-task and adapt to change or requests   
  • Awareness of your work environment to ensure safe work practices for self and team

Physical Demands: 

  • Ability to lift up to 50 pounds
  • Prolonged periods of standing, bending, and walking
  • Ability to operate a grill, oven, dishwasher, fryer, washer, dryer, and other kitchen equipment

Work Relationships:

Supervised by the General Manager. Works closely and maintains communication with the cooks, bartenders and waitstaff.  

Responsibilities: Perform other related duties as assigned. 

  • Provide an enjoyable and relaxing experience to guests
  • Be ready for guests by being prompt for shift, in uniform, prepare workstation and restaurant floor
  • Awareness of full kitchen and tap offerings to explain and sell food and beverage; in some cases, upsell to drive up the average ticket sale 
  • Assist the kitchen staff with food preparation, some examples include: beverage service, soups, salads, desserts
  • Greet all guests and take orders promptly; keep guests tickets organized
  • Write legibly and accurately to convey correct food and beverage order
  • Converse with guests and always be welcoming
  • Keep work area clean and well stocked
  • Transport all food and beverage to guests’ tables, check in several times to ensure they are getting what they need during their dining experience
  • Sincerely thank all guests for their visit
  • Assist entire staff with prep, cleaning during shift, cleaning after close
  • Present food and beverages in an appetizing manner and present self in a professional and clean fashion 
  • Provide guests with accurate bills, collect money and make change in a timely fashion
  • Create a positive work experience by collaborating with all coworkers
  • Maintain highest level of honesty and ethics in keeping with the Ebert Family values
  • Ability to speak and handle questions in a professional manner telling the story between all Ebert businesses

Work Schedule:

A waitstaff position a part or full-time position. Whether the position is part or full-time, hours will vary. Hours will include nights, weekends, and holidays. Ability and willingness to prep and clean both before and after customer hours is required.

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